About the role
Position Overview
The Shopping Mall Tenant Leasing Specialist / Manager is responsible for driving tenant acquisition, managing commercial leasing activities, and developing a strong, diverse retail tenant mix for the shopping mall. The role involves identifying and attracting prospective retail brands, negotiating pop-up and long-term lease agreements, converting leasing prospects into tenants, and coordinating tenant onboarding to ensure successful occupancy and business operations.
The successful candidate will contribute to maximizing occupancy rates, strengthening the mall's retail offering, and building long-term relationships with tenants, retail brands, and commercial partners.
Key Responsibilities
Tenant Acquisition and Business Development: Identify, approach, and attract prospective retail brands, restaurants, service providers, and other suitable businesses to lease space within the mall.
Commercial Leasing: Market available retail spaces, present leasing opportunities, negotiate lease terms, and facilitate the execution of leasing agreements in line with company policies.
Pop-Up and Short-Term Leasing: Develop and manage temporary leasing opportunities, including pop-up stores, promotional kiosks, seasonal retail spaces, and brand activation areas.
Long-Term Lease Management: Negotiate long-term tenancy arrangements, including rental rates, lease duration, payment terms, space requirements, and other commercial conditions.
Prospect Conversion: Manage the leasing pipeline from initial contact and presentations through negotiations, agreement execution, and tenant commitment.
Tenant Mix Development: Support the development of a balanced and commercially attractive tenant mix aligned with the mall's positioning, target customers, and business objectives.
Market Research and Competitor Analysis: Monitor retail market trends, competitor malls, rental benchmarks, and emerging brands to identify new leasing opportunities.
Tenant Onboarding: Coordinate tenant documentation, lease compliance, handover of premises, fit-out requirements, and opening preparations with relevant internal teams.
Tenant Relationship Management: Build and maintain strong relationships with existing and prospective tenants, address leasing-related concerns, and support tenant retention.
Occupancy and Revenue Growth: Contribute to achieving occupancy targets, rental income objectives, and overall commercial performance through effective leasing strategies.
Coordination and Reporting: Maintain an updated leasing pipeline, prepare leasing reports, track vacancy levels, and provide regular updates on prospects, negotiations, signed leases, and upcoming openings.
Cross-Functional Collaboration: Work closely with property management, marketing, finance, legal, facilities management, and operations teams to ensure smooth leasing and tenant operations.
Requirements and Qualifications
Minimum of three (3) years of relevant experience in commercial real estate leasing, tenant acquisition, tenant relationship management, or retail property operations.
Demonstrated experience in sales, business development, commercial negotiations, or leasing transactions.
Ability to identify prospective tenants, develop leasing proposals, negotiate commercial terms, and convert prospects into signed agreements.
Understanding of commercial lease structures, rental pricing, tenant mix strategy, and retail property operations.
Strong networking and relationship-building skills, with the ability to engage retail brands, entrepreneurs, investors, and business owners.
Excellent negotiation, presentation, communication, and business development skills.
Strong commercial awareness, analytical thinking, and problem-solving abilities.
Proficiency in Microsoft Office and the preparation of leasing reports, proposals, and commercial documentation.
Familiarity with the Addis Ababa retail property market and local business landscape is an advantage.
Bachelor’s degree (B.A./B.Sc.) in Real Estate Management, Business Management, Marketing, Economics, Property Management, Finance, or a related field.
Professional training or certification in commercial real estate leasing, property management, sales, or contract negotiation is an advantage.
Minimum of three (3) years of relevant experience in commercial real estate leasing, tenant acquisition, tenant relationship management, sales, or retail property operations.
Proven experience in identifying prospective tenants, negotiating lease terms, and converting business prospects into signed leasing agreements.
Experience working with retail brands, restaurants, service providers, franchise operators, or other commercial tenants is highly desirable.
Familiarity with pop-up leasing, short-term retail rentals, and long-term commercial lease arrangements is an advantage.
Working at Confidential
- Private health coverFor you and your immediate family
- 25 days paid leavePlus all public holidays
- Home office budget30,000 ETB to set up your space
- Learning stipendAnnual budget for courses and conferences
- Parental leave16 weeks fully paid, all parents
- Transport allowanceMonthly stipend for commuting days
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